Terms & Conditions
Please review the following basic terms that govern your use of and purchase of products from the I AM HER Apparel estore. Please note that your use of the I AM HER Apparel estore constitutes your agreement to follow and be bound by those terms.
We may, from time to time, change the terms that govern your use of the I AM HER Apparel. Your use of I AM HER Apparel estore following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our estore from time to time.
IS YOUR SITE A SECURE SITE?
Any personal information given to I AM HER Apparel will be protected. Your information will not be disclosed to any third parties. I AM HER Apparel site server will secure your personal information with the latest firewall and encryptions during your ordering process.
WHAT CREDIT CARDS DO YOU ACCEPT?
I AM HER Apparel accepts the following credit cards: Visa, Mastercard and American Express. All purchases are completed through SecurePay.
I AM HER Apparel products displayed at the site are available for pre-orders only during the pre-order timeframe. Pre-orders of product on our website are accepted from the 5th- 15th of every month unless otherwise noted.
We cannot guarantee product availability and products, nonetheless, may not be available for immediate delivery. We reserve the right, without liability or prior notice, to revise, discontinue, or cease to make available any or all products or to cancel any order. If there is any revision, discontinuance, or cessation, we may, in our discretion, ship products which have substantially similar functionality and specifications to the products ordered or cancel your order. If we are out of stock on an item you have ordered, we will notify you via e-mail. Any changes will be reflected in your order total as well as your shipping confirmation.
HOW DO I CHECK THE STATUS OF MY ORDER?
You will receive an order confirmation once your order has been successfully transmitted.
Purchased items will be shipped within 5 business days after the closing of the pre-order timeframe, although most will be within 3 to 4 business days. Please allow up to 2 weeks for the transit time of your merchandise. If you still have not received your purchase after 3 weeks, please notify us at Sales@iamherapparel.com. I AM HER Apparel is not responsible for any lost, stolen or damaged shipments.
Any additional taxes, fees, tariffs, import fees, and surcharges levied by destination countries are the responsibility of the customer. I AM HER Apparel cannot determine in advance the amount, if any, that will be charged. Please check with customs of your country to ascertain if any additional charges will be applied to your order. If you refuse to pay customs charges on an incoming shipment, it will be returned to I AM HER Apparel at our expense. We will then deduct that charge, as well as any additional customs charges, from the refund of the original purchase price.
PRICES, SHIPPING & HANDLING CHARGES
All prices of I AM HER Apparel products do not include charges for shipping and handling or taxes. For customers outside the United States, additional charges may apply depending on location. Please email Sales@iamherapparel.com for additional information.
All sales are final. However exchanges for defective merchandise are accepted within 14 days of receipt for domestic and international orders.
HOW DOES THE EXCHANGE PROCESS WORK?
To exchange an item, securely pack and seal the merchandise and include your original receipt in the return package. Please specify on the original receipt what you are exchanging the item for (include style number). Send back the merchandise to us using an insured service to the address below. (We cannot accept responsibility for packages that we do not ship ourselves). Please send your return/exchange to:
I AM HER Apparel
c/o EXCHANGES 3601 W. Broadway Ste #32303 Columbia, MO 65203
All trademarks, service marks, trade names and photography are the property of I AM HER Apparel a brand of By Her Productions. No use of these may be made without the prior written consent of I AM HER Apparel except to identify the products or services of I AM HER Apparel
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site (collectively, the "Contents") are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by I AM HER Apparel collectively, and its subsidiaries and/or affiliates (I AM HER Apparel as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by its owner, Daphne Valerius. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or exploit in any way, in whole or in part, any of the Contents, the Site, or any related software.
I AM HER Apparel COMMUNICATIONS TO YOU
You agree that I AM HER Apparel may send electronic mail to you for the purpose of advising you of changes or additions to this Site, about any of I AM HER Apparel products or services, or for such other purpose(s) as I AM HER Apparel deems appropriate.
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. YOU ACKNOWLEDGE, BY YOUR USE OF THE SITE, THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT I AM HER APPAREL SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
We do our best to make sure that product on our site is described accurately and error-free. From time to time there may be information on iamheronline.com that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
You agree to defend, indemnify and hold I AM HER Apparel harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Unless otherwise specified and except to the extent I AM HER Apparel products are offered for sale in the United States through this Site, this Site and the Contents thereof are displayed solely for the purpose of promoting I AM HER Apparel products and services available in the United States and select foreign markets. This Site is controlled and operated by I AM HER Apparel from its office in Cranston, RI. This Agreement shall be construed in accordance with the laws of the State of RI, without regard to any conflict of law provisions. Any dispute arising under this Agreement shall be resolved exclusively by the state and federal courts of the State of Rhode Island.
This Agreement is effective unless and until terminated by I AM HER Apparel I AM HER Apparel may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the site, if in I AM HER Apparel sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or I AM HER Apparel you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
I STILL HAVE SOME UNANSWERED QUESTIONS, WHO DO I CONTACT?
Please contact us with any further questions/ feedback comments or suggestions. E-mail: Sales@iamherapparel.com